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Quick Lane Advisor

Looking to add two part-time or one full time experienced automotive consultant/advisor to our QuickLane Tire and Automotive Center. Ford experience helpful but not necessary. A true professional that is interested in making the customer satisfied. Listening skills and common sense a huge plus. For those of you in the customer satisfaction industry, you know what I mean.  We will try and schedule hours that are accommodating for you. Thank you for applying!


Job Description:

  • Quick Lane Service Writers greet customers and assist them with any inquiries they may have
  • Quick Lane Service Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
  • Consult with customer on applicable service specials.
  • Quick Lane Service Advisors prioritize required services, and be prepared to provide options upon request.
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Quick Lane Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Spend quality time building relationship with the customer. 
  • Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.


Benefits Include:

• Weekly pay

• Growing economy in Nassau County

• Well established dealership in operation for 23 years

• Not open on Sundays

• Benefits available

• Salary plus bonuses

Apply for Position

Contact

Paul Clark Ford

464046 State Road 200
Directions Yulee, FL 32097

  • Sales: (904) 624-3930
  • Service: (904) 225-3673
  • Parts: (904) 225-3673

Hours

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed
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